Moveworks (AI Pre-Built Platform) Engineer

Descrição da Vaga

Requisitos

• We are seeking an experienced Moveworks Consultant/Engineer to design, build, and scale an enterprise-grade HR Virtual Agent
• Ideal candidates have deep expertise in conversational process design, compound actions, Workflow orchestration, and custom plugin development—along with hands-on experience integrating Moveworks with Workday and Concur
• 3+ years of experience implementing enterprise agentic AI solutions
• Strong understanding of conversational AI, intent modeling, and dialog design
• Hands-on experience with Moveworks compound actions, DSL expressions, and custom plugin development
• Proficiency with JSON, YAML, and workflow orchestration
• Direct experience integrating with Workday APIs and Concur APIs
• Strong knowledge of REST APIs, authentication methods (OAuth, token-based), and related integration practices
• Strong understanding of HR processes, employee lifecycle, and service delivery
• Experience translating HR policies into automated workflows
• Familiarity with enterprise HR data models, compliance, and security requirements
• Experience supporting or leading large-scale enterprise AI/automation deployments
• Background in consulting or stakeholder-facing technical delivery
• Experience with Agent performance analytics and reporting
• Must have experience with optimization strategies for conversational agents
• Experience with identity and access systems (e.g., SSO, Azure AD)
• Exposure to change management and user adoption strategies
• Familiarity with analytics tools and performance tuning for AI agents
• Must be able to design and build AI Virtual Conversation Agents

Responsabilidades

• In this role, you will collaborate closely with HR, IT, and cross-functional business stakeholders to automate HR workflows, improve employee self-service, and deliver intelligent, end-to-end HR experiences
• Design and develop custom connectors for Moveworks to integrate with enterprise HR systems (Workday, Concur, etc.)
• Build and configure custom workflows, compound actions, and automations within Moveworks
• Develop and maintain custom plugins using REST APIs, JSON, YAML, and related scripting languages
• Implement backend logic, data mappings, and orchestration to support conversational and agentic use cases
• Conduct unit testing, integration testing, and ongoing troubleshooting for custom integrations
• Partner with HR, IT, and business teams to gather requirements and validate technical designs
• Provide technical documentation, runbooks, and knowledge transfer to internal teams.
• Support enhancements, bug fixes, and Moveworks platform upgrades during the contract period
• Monitor and optimize agent performance, reliability, and security
• Enhance agent accuracy, containment rates, and user experience
• Ensure integration and workflow scalability and maintainability