Server Engineer (Analista de Infraestrutura)

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges.

Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

Reimagine What’s Possible We are Air Products, a leading multinational company in the industrial sector, highly interested in having committed, motivated employees who seek professional stability as part of our team.

We’re seeking an Server Engineer, this position will be primarily focused on technical support of the infrastructure services and components for our Windows and Linux server environments distributed across the globe as well as in the AWS cloud.

The incumbent would be responsible for security patching, incident management, server installation and configuration, and performance troubleshooting.

Attach your résumé in English.

Principal AccountabilitiesProvide 7x24 level 2-3 global support with follow-the-sun rotation model for Air Products computing platforms with the focus on the server environment.

Support activities for servers worldwide and in the AWS cloud which includes.

Monthly security patching.

Handling incidents which would include server down situations, performance issues, server migrations to the AWS cloud, resource management including modifying CPU, RAM, and storage configurations.

Work with application developers and database administrators to deploy new solutions.

Comply with all AP ITIL Service Level Management objectives including Incident Management, Problem Management, Change Management, Release Management to ensure the delivery of serve services per agreed service level and operational expectations.

Provide root cause analysis for service outages when appropriate.

Execute project tasks and participate in the development of project scope definition and planning, risk analysis, and documentation.

Minimum Requirements And QualificationsBachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.

Experience supporting Windows and Linux server environments in enterprise infrastructures.

Hands-on experience with server installation, configuration, patching, and troubleshooting.

Experience with incident management, including server outages and performance issues.

Basic to intermediate experience supporting AWS cloud environments.

Knowledge of ITIL processes (Incident, Problem, Change, and Release Management).

Ability to perform root cause analysis and document issues clearly.

Experience working with application and database teams.

Availability to work in a follow-the-sun L2–L3 support model.

Fluent English communication skills (written and verbal).

At Air Products, we do not discriminate against individuals with special abilities.

All qualified candidates will be considered for employment regardless of race, color, religion, sex, gender expression or identity, sexual orientation, national origin, genetics, disability, or age.

At Air Products, we have internal evaluation procedures, and under no circumstances will we request payments from candidates applying for our job openings.#HybridWe are the world’s largest hydrogen producer with over 80 years of industrial gas experience.

We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter.

To learn more, visit About Air Products.