AI Solutions Engineer, Pre-Sales - US (Remote)

Descrição da Vaga

Requisitos

• 3-6 years of relevant experience in a similar role
• Experience using one or more of the following packages: TensorFlow/Keras, PyTorch Lightning
• Strong programming proficiency in Python and eagerness to help customers who are primarily users of Python deep learning frameworks and tools be successful
• Excellent communication and presentation skills, both written and verbal
• Ability to effectively manage multiple conflicting priorities, respond promptly and manage time effectively in a fast-paced, dynamic team environment
• Ability to break down complex problems and resolve them through customer consultation and execution
• Experience with cloud platforms (AWS, GCP, Azure)
• Experience with Linux/Unix
• Strong plus
• Experience with GenAI and LLMs
• Proficiency with one or more of the following packages: HuggingFace, Fastai, scikit-learn, XGBoost, LightGBM, Ray
• Experience with hyperparameter optimization solutions
• Experience with data engineering, MLOps, LLMOps and tools such as Docker and Kubernetes
• Experience with data pipeline tools
• Experience as an ML educator and/or building and executing customer training sessions, product demos and/or workshops at a SaaS company

Responsabilidades

• In this role, you'll be working with the most sophisticated ML teams in the world working on some of the toughest ML problems in computer vision, robotics, natural language processing, and more
• This specific role will be focusing more on Weights & Biases’ engagement with prospective customers who are evaluating Weights & Biases for their use case
• You'll have the opportunity to work with ML teams across multiple industries to uncover their ML needs, improve their ML workflow, explore how Weights & Biases fits into their environment, collaborate on projects, and educate them on the best practices of our product
• Specifically, the person in this role will be responsible for assessing the prospective customer’s technical requirement and specification, demonstrate Weights & Biases' functionality that highlights those capabilities, designing and executing proof of values (as needed), and securing a technical success in the evaluation process
• Solutions Engineers on our Field Engineering team are critical to the success of our customers at Weights & Biases
• You'll partner with Sales, Support, Product, and Engineering teams to own the technical success of the pre-sales evaluation of Weights & Biases for our prospective customers, serving as the primary knowledge owner and face to our customers
• Be an expert in implementing effective, robust, and reproducible machine learning pipelines for engineering teams using Weights & Biases tools
• Partner with our customers and prospects to uncover their desired outcomes and be the trusted advisor to help them evaluate the full potential of Weights & Biases in solving their problem
• Effectively articulate Weights & Biases product best practices for instrumenting machine learning pipelines to our customers as a trusted advisor
• Provide product demos and workshops covering best practices & different solutions Weights & Biases offers to establish technical success in the evaluation process
• Partner with Account Executives to create processes for the pre-sales lifecycle (POVs, Demos, etc.)
• Collaborate closely with Support, Product, and Engineering teams to influence product roadmap based on customer feedback

Benefícios