BI Platform Engineer - Work from home

Join Nortal for your next big adventure. We are seeking a BI Platform Engineer to join our team, grow with us, and teach us a few things along the way.

Why join Nortal

• Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values.
• Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being.
• Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities.
• Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth.

Our Benefits ✨

• Competitive USD salary.
• 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM.
• Paid time off & national holidays: Take the time you need according to your country’s regulations while receiving your full salary.
• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.
• Annual credit: Spend it on the perks you love to enhance your work-life balance.
• Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.
• Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family.

About the project:

As a BI Platform Engineer, you will support our Data Engineering team by managing and optimizing our Business Intelligence ecosystem, with a strong focus on Tableau Server administration and dashboard development. You will help ensure that our data platforms are reliable, scalable, and user-friendly, enabling internal teams to efficiently access insights and make data-driven decisions. In addition you will contribute to broader BI tooling and AWS-based infrastructure, bridging the gap between data engineering and analytics by improving platform performance, troubleshooting issues, and enhancing overall developer and analyst experience.

What you’ll do:

• Administer and maintain Tableau Server, ensuring performance, scalability, and high availability.
• Design, develop, and optimize Tableau dashboards to meet business and analytical needs.
• Support additional BI tools such as Power BI and AWS QuickSight.
• Manage and troubleshoot data connectivity using ODBC/JDBC across multiple data sources.
• Work with AWS infrastructure (EC2, EFS, RDS, ALB, VPC) to support BI and data platform operations.
• Diagnose and resolve infrastructure and performance issues across BI and data environments.
• Collaborate with data engineers and analysts to ensure efficient data access and usability.
• Contribute to CI/CD pipelines (GitLab) for BI and data-related workflows.
• Implement and monitor system health using tools like Grafana.
• Support continuous improvements in platform reliability, performance, and developer experience.

What makes you a great fit:

• Bachelor's Degree in Computer Science, Engineering, or a related field.
• Strong hands-on experience with Tableau Server administration and dashboard creation.
• Experience with BI tools such as Power BI and/or AWS QuickSight.
• Solid understanding of data connectivity protocols (ODBC/JDBC).
• Practical experience with AWS services (EC2, EFS, RDS, ALB, VPC) and infrastructure troubleshooting.
• Familiarity with GitLab CI/CD pipelines and version control workflows.
• Experience using monitoring tools such as Grafana.
• Ability to work independently, troubleshoot issues, and deliver solutions with minimal supervision.
• Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

Global Impact, Local Culture 🌍

For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.

We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives.

Apply now and let’s shape the future of technology together! 🧑 💻

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